Advisory Services

Midtown Reston Town Center
Bob Kettler

Warranty and Customer Service

Kettler has a professional team of warranty and customer service professionals who are committed to a high level of customer service for all residents and owners living in properties developed by or managed by Kettler. Kettler provides:

  • Dedicated Warranty Team to Respond to Customer Calls
  • Pre-Closing Orientation and Purchaser Walk-Throughs
  • Centralized Warranty Call Tracking System
  • Warranty Cost Summary Reports
  • Vacant Unit Inspections and Maintenance
  • Premier Home Care Program Offered for Non-Warranty Unit Needs.